This all started out, over an hour and a half ago!
The simple act of posting a Review on NETFLIX. Maybe their Terms of Service are so PRUDISH that my use of the word 'SUCKS' several times is considered Offensive? It was impossible to even find out!
Please Note that I have been a faithful HAPPY member of their Movie Rental Service for over 5 YEARS!
BUT INCOMPETENCE EXASPERATES ME!
I GIVE UP! UNCLE!
After my last message sent as a suggestion, you then tell me that my SUGGESTION will NOT go to Customer Service - THIS PUTS SALT IN THE WOUND & ADDS INSULT TO INJURY!
So, then I tried the CONTACT US button again, read, scrolled, clicked, tried everything I could find - Help was NO help - My Account was NO help -
NOWHERE DO YOU PROVIDE A SIMPLE LINK TO SEND AN EMAIL TO CUSTOMER SERVICE !!! NO WHERE!
What follows next, is the 4th Copy & Paste - to get to this point.
NOTE: After this, I will close with a FINAL COMMENT!
Thanks for your suggestion. Please remember that suggestion emails are not sent to Netflix Customer Service. If you have a question about your account, please visit our Help Center.
From: TOM HYLAND (poesyco2.peoplepc.com)
To: Requests and Suggestions
Subject: User Suggestion
Message: I tried to post a REVIEW of MASKED and ANONYMOUS - 3 strikes and you are OUT!
NOTE - THIS IS THE 3RD AND LAST TIME I WILL PASTE THIS! IF YOUR WEBSITE IS SO INCOMPETENT AS TO NOT TELL ME WHAT THE ERROR IS - THEN I GIVE UP! AND ... I WILL NOT BOTHER TO WASTE MY VALUABLE TIME WRITING ANY MORE REVIEWS!
"How a movie with 13+ BIG names could SUCK so bad, totally escapes me! The PLOT SUCKED! The actors SUCKED! most of Dylans MUSIC SUCKED! Even if his biggest hit, MAGGIE, had been in it, it would have still SUCKED! There is NO REDEEMING MERIT! NONE!
It was as if 13+ actors: GOT HIGH FIRST - then each raided the costume Department, picked out their own identity, which had NOTHING to do with the STUPID PLOT, and then ADLIBBED whatever they chose to say - WHILE DRUNK!
Im rapidly approaching age 68 - Have watched over 300 movies here at NETFLIX alone - and probably THOUSANDS of flicks in my Lifetime - if this was NOT the WORST one, I'd be hard pressed to name another? Maybe the Duke, in GUNGA DIN, or Arnold in CONAN!
If you happen to be a collector of Film NOIR - maybe someday it might be worth a fortune - as the WORST MOVIE WITH THE MOST STARS?
Peace ... "
You can take this COMPLAINT TO THE BANK!
Several years of UNBLEMISHED SERVICE - ALL BLOWN by a stupid ERROR CODE!
POSTSCRIPT - IT IS NOW 7;39 PM, I HAVE WASTED OVER ANOTHER HALF HOUR - I WILL NOT CALL YOUR PHONE LINE!
HOWEVER, AS AN AUTHOR . AUTHORS DEN, I WILL, IN FACT, COPY & PASTE THIS ENTIRE COMMUNIQUE, SO OTHERS MAY BE WARNED ABOUT NETFLIX'S FLAWS!
The main one being - making simple communication so DIFFICULT!
HAVE A NICE DAY!