Join (Free!) | Login  

     Popular! Books, Stories, Articles, Poetry
   Services MarketPlace (Free to post!)
Where Authors and Readers come together!


Featured Authors:  Carol Fowler, iFrank Whyte, iM. R. Mathias, iZannah Hackett, iRobin Leigh Miller, iTuchy (Carl) Palmieri, iCheryl Carpinello, i

  Home > Action/Thriller > Articles Popular: Books, Stories, Articles, Poetry     

Dana Reed

· Become a Fan
· Contact me
· Books
· Articles
· Poetry
· Stories
· Blog
· 144 Titles
· 312 Reviews
· Save to My Library
· Share with Friends!
Member Since: Jul, 2004


Subscribe to the Dana Reed Newsletter. Enter your name and email below and click "sign me up!"
Dana Reed, click here to update your pages on AuthorsDen.

   Recent articles by
Dana Reed

True Journalism
Buying AmexGift Cards--Update
I Was Shocked By The Violence
Getting It Right
Writing Period Pieces
A Christmas Poem Written by A Marine-Update
Yellow Journalism
The Soldier Appears Before God
Kindle Books
November, 2008 Newsletter
Dana's Book Den Newsletter--October 2008
Urgent News For Authors
           >> View all

Buying AmexGift Cards are
By Dana Reed   
Not "rated" by the Author.
Last edited: Wednesday, December 21, 2011
Posted: Wednesday, December 21, 2011

Share    Print   Save    Become a Fan

like playing the lottery. Sometimes you get a prize. Most times you lose. You see, American Express is no longer American. Especially when you’re connected with an outsourced country named, ‘We don’t speak English, but we’re in charge.’

On December 7th, I bought one of these bogus cards at Wal-Mart, who is in no way responsible for this mess. Read on. I paid for the card; it was activated and I sent it to my out-of-state daughter. Days later, when she received the card, and tried using it for her Christmas present, it was rejected 3 times at the point of sale. Then the games began.

I called the AmexGift Card center and was connected with a gentleman who spoke better broken English than the rest. I was told to fax them a letter at 1-866-840-4438 with a photocopy of the paid receipt and a photocopy of my driver’s license. I also enclosed my name, address and phone number. I did the same with my daughter’s information. This was on December 14th according to my Transmission Verification Report.
On the 17th I called the center and was told they hadn’t received my fax and I should send it again. I went to Wal-Mart and spoke to a lovely, hard-working, asst. Mgr in Customer Service. She called the center and reached someone she couldn’t understand. He wanted to speak to me as though I’d understand his gibberish. I didn’t. She spent 45 minutes on the phone arguing with Mr. Speak No English before demanding he search for the fax I sent. He found it and transferred her to a supervisor as she requested.
The supervisor, Mr. I Can Speak Better Broken English, informed ‘her that the matter will be looked into. If Amex feels I have a claim, they will honor it in 10 days’. She reminded him that 10 days would bring us to December 27th, 2 days after Christmas. He didn’t care. She also reminded him that the company had received payment for the card. He still didn’t care. The company had to look into this matter and we would receive an answer in 10 days.
Incidentally, my daughter also made calls to the AmexGift Card Center and became extremely frustrated. She also happens to be physically handicapped. Doesn’t this give those ‘Speak No English’ people great joy?
I added their fax number above for those who also have problems with this bogus gift card. This might not help those who have Christmas problems like me, but it will help in the future. Their main phone number is 1-877-297-4438. Good luck with your calls and faxes.
Merry Christmas to All, and have a Safe, Healthy and Prosperous New Year.

Web Site: AuthorsDen

Want to review or comment on this article?
Click here to login!

Need a FREE Reader Membership?
Click here for your Membership!

Books by
Dana Reed

Grave Results Two-Blood Rites

Buy Options
Amazon, Barnes & Noble, more..

The Gatekeeper-Now Available in Paperback

Buy Options
Signed copy!

Sister Satan

Buy Options

Unholy Alliance in Paperback--Released

Buy Options

The Fifth Deadly Sin

Buy Options
Amazon, Barnes & Noble, more..

Unholy Alliance

Buy Options
Amazon, Barnes & Noble, more..

Grave Results

Buy Options
Amazon, Barnes & Noble, more..

Web Craze by Ron Cox

A teenage Internet hacker puts a computer virus on the Internet with the intention to destroy hard drives. Instead, it somehow comes alive in the vast expanse of cyber space an..  
Featured BookAds by Silver
Gold and Platinum Members

Mole Smith and the Diamond Studded Pistol by Paddy Bostock

Only one way for PI gofer Mole Smith to win the hand of his beloved: to solve the ancient mystery of the diamond-studded pistol...  
Featured BookAds by Silver
Gold and Platinum Members

Authors alphabetically: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Featured Authors | New to AuthorsDen? | Add AuthorsDen to your Site
Share AD with your friends | Need Help? | About us

Problem with this page?   Report it to AuthorsDen
© AuthorsDen, Inc. All rights reserved.