How many times a day do you hear this phrase?
It is so overused that it is spoken with no expectation of forgiveness.
The phrase has been trivialized by overuse and insincerity.
“I’m sorry” is no longer an apology, it is more of an “Excuse Me”.
The art of a meaningful, sincere, contrite apology has been lost sometime over the last 20 years.
I feel that this is directly influences our ability to forgive each other.
With the loss of the apology, forgiveness as well is lost