Becoming a valuable employee takes time, dedication, and a strong will to succeed. Here are some tips on how to improve one's effectiveness in the workplace, and even in the home and in the community.
The best way to persuade others is by listening, talking and thinking in the good and right manner.
Listening plays a vital role in improving your effectiveness.
When you allow people to speak, you'll find that most people have the ability to solve their own problems while you are listening. Nothing you do will make others feel more important than giving your full attention. Turn off electronic devices and ignore the telephone. Pay no attention to other conversations taking place in the same room. And, if an unavoidable interruption occurs, excuse yourself and show interest when you return.
Know what you want to say. Get to the point quickly. Then the listener can remember what you said. If you think before you talk, you'll know what outcome you want from your conversation.
Voice tone gives the listeners evidence of your feelings so watch your tone. Soften your tone to show respect or affection. Guard against unwittingly revealing negative emotions such as impatience, anger or rejection. If you did leave a negative impression and you want to change it--say you want to change it!
To gain the most from any interaction, find out what people want. Ask questions. There's no wrong in asking, you ask to understand. But ask questions that cannot be answered with plain "yes" or "no". You'll be amazed at the valuable information you obtain.
It is unrealistic to think that everyone will always go along with whatever you request. What do you do when someone disagrees? Handle disagreements with tact. Tact begins with listening. Be sure you clearly understand the issue, and ask questions. Stay calm, and think of disagreement as a difference in opinion, not personal rejection. Everyone has a right to an opinion, so respect that, and work at finding an acceptable compromise.
Be receptive to new ideas. Relax and allow time to receive vital signals. Listen attentively, and consider how new ideas may apply to things you already know. Respect the other person's point of view. Try to understand why people think the way they do. Remember--- A closed mind is a dying mind!
Verbal fluff ("ah," "er," "um") obscures your message and reduces your credibility. If you hear yourself adding these distractions to your words, stop, think, and then talk. Use shorter sentences, or pause using silence instead of audible sounds.
Lastly, Always carry a paper and a pen to jot down thoughts. Take notes and key information about the person and the conversation. A scrap of paper and a pencil stub makes your brain a whole lot bigger.
There is no hidden secret to becoming a valuable employee. If you are willing to expend the effort, you are destined to become a worthy and valued employee.
The statements and opinions expressed here are that of the author.
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