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Sherry L Gibson

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Letter from Publish America
2/26/2005 11:53:51 AM    [ Flag as Inappropriate ]

I wrote to Publish America recently, asking about the negative newspaper article that seems to have caused so much attention for them. I had read their rebuttal on their home page and found it interesting. I was very pleased when Publish America answered my email and gave me persmission to post their letter. Below is a copy of the letter they wrote to me concerning the bad publicity.

Dear Ms. Gibson,
Thank you for your kind words. The following is our response to the
headlines. Please feel free to post it as you see fit.

Thank You,

PublishAmerica Author Support

We thank you for asking about this wave of national news headlines
PublishAmerica has made! We are very happy that our story is being
told all
across the nation.

When you revolutionize an industry, you are bound to make headlines.
As a
PublishAmerica author you are contributing to changing the
industry, and the lives of tens of thousands, in a very meaningful
way. As
a result, PublishAmerica is enjoying a very sharp rise in the number
authors who have asked to join you as a PublishAmerica author. This
is a
direct result of the recent national press attention. We are hiring
additional staff, and growing steadily.

While we always make an effort to address people's concerns, we are
particularly responsive when we hear from authors who are not happy
their experiences. We recognize and respect that many of our authors
first-time writers for whom publishing is a major milestone and we
want to
help them achieve their writing goals. We know, however, that we are
something very positive, considering the very small number of people
are dissatisfied, compared to the 11,000 who are happy.

We continue to hear overwhelmingly from satisfied authors who are
happy, as
you may see at a glance here:
As the industry's fastest growing traditional publisher,
PublishAmerica has
made it possible for thousands of new writers to be published at no
cost to

In 2004, Barnes and Noble alone purchased more than 30,000 books
from us,
making it our largest customer, and Borders and Books-a-Million were
second and third largest customers. Each day, bookstores order a
PublishAmerica book more than 300 times on average. We continue to
help new
authors realize their dream of being published and read!

The publishing industry is undergoing far-reaching changes with the
advent of new printing technologies, a wave that PublishAmerica was
first traditional publisher to ride. Clear standards for
these changes do not yet exist. We have a large stake in the health
of the
industry, and you can be assured that we will continue to set new
In the meantime, we welcome your comments and thoughts on any aspect
of our
company, and we value your correspondence.

All change breeds resistance. All pioneers have their detractors.
Fortunately, PublishAmerica has not had much in the way of
detractors, and
they have not had any effect on us at all. In fact, since the
articles have
come out, we've seen an increase in interest in PublishAmerica, and
a flood
of positive messages.

We encourage you to read our public reaction to our national press
coverage, at

To see what other authors are saying about us, visit:

As we continue our spectacular growth and impact on the publishing
industry, PublishAmerica will certainly continue to make many more

Thank You,

PublishAmerica Author Support

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More Blogs by Sherry L Gibson
•  Letter from Publish America - Saturday, February 26, 2005  
• Memories of Bill Drake - Monday, February 07, 2005
• Spirits Crossing Paths - Sunday, February 06, 2005
• Proud To Be a Publish America Author - Saturday, February 05, 2005
• In Memory of Val - Wednesday, July 02, 2003

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