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Total Quality Management (TQM) is a philosophy of total organizational involvement in improving all aspects of the quality of product or services provided by the organization
This book accentuates on the symbiotic relationships between Total Quality Management and Project Management and other contemporary management concepts such as Six Sigma Methodology, International Organization for Standardization (ISO), Capacity Building, Business Re-engineering, Knowledge Management, Configuration Management, S.W.O.T Analysis, Total Quality Leadership as well as fundamental business management concepts such leadership dynamics, quality assurance, quality control and continuous quality improvement. The book also makes an evaluative analysis of the relationship between Total Quality Management and Human Resource Management, Public Relations Management, Marketing Management as well as Resource Coordination and management.