This is a 20-page business card sized mini-guide to help people be better listeners in any venue.
The Quality Warriors Guerrilla Tactics for Gathering Intelligence (Listening Skills) booklet is intended for use in helping people build better interpersonal skills within a work environment but can be helpful for any communication endeavor. It also makes a great promotional tool for quality or management related businesses and is fully customizable.
"Gathering intelligence is one of the best ways to prepare for success. This is also why battle advisors say: 'Stay close to your allies but closer to your enemy.' For the Quality Warrior this means: seek first to UNDERSTAND then, and only then, seek to be understood. The Guerrilla Tactic is to LISTEN, actively, carefully, and completely."