Join | Login  | Featured Authors  

You're at: Home >  AuthorsDen Signed Book Order Cancellation Policy

Signed Book Orders
Upon placing a signed book order your credit card will be charged for the amount you select for the book plus shipping. You will receive an email confirmation of the credit card transaction. Additionally, within 72 hours you will receive an email from the author or their representative with your delivery tracking number. So, watch your email closely after placing your order. We accept VISA, MasterCard, American Express and Discover Card.

Changes
You can make changes to your order by contacting us at support@authorsden.com or use this URL: http://www.AuthorsDen.com/Contact. You can change your billing information, shipping information, provide special instruction, change the order quantity or cancel your order.

Cancellation
In the unlikely event you wish to cancel your order, you may do so by contacting us at support@authorsden.com or use this URL: http://www.AuthorsDen.com/Contact.  If you are unable to cancel your order, this means your order has already been signed and shipped and it is no longer possible to make changes or cancel this order.

Refund Policy
Refunds for book orders maybe made if the book has not already been signed and shipped by the author or their representative. Refund will total full amount of purchase less credit card fees for both the sale and shipping.

What to do if you missed the cancellation window?
If you miss the cancellation window, you can contact us or the author to work out other arrangements.

Questions
If you have any questions regarding signed book orders please contact us at:
http://www.AuthorsDen.com/Contact, or email to support@authorsden.com.
We reply to inquiries within 24 hours.

 

 

Link to us | Need Help? | Share AuthorsDen | Agreement | Privacy     AuthorsDen, Inc. All rights reserved.