Barbara B. Bergstrom is the Executive Director of Greetings: Voice-Image-Communication, a leading etiquette and protocol training company with offices in Chicago and Orlando. Her weekly nationally syndicated newspaper column ,"Executive Etiquette", appears in business publications across the country. Her book, Bound for the Boardroom, is available in English and Spanish and has become a favorite item for educational institutions, corporate training and gift-giving.
A recognized authority on executive presence, Ba more...