I have always loved to write, and am easily able to adapt my style to the task at hand - be it formal, instructional, entertaining ...

I have been using Microsoft Office for over 20 years, and have been an IT trainer for 25 years.  My immediate comment, when I first laid eyes on the new Microsoft Office ribbons, was "Yikes!  I'm going to have to completely change my training approach!"  This book came about as a result of that process of totally reworking my training resources.