As the manager of a 4 star hotel in the tallest building in Downtown Minneapolis Minnesota, my motivation is driven from within. I do not have a fancy PhD or Master's degree in Hospitality, but I have worked my way from the bottom, up in this industry and I have the ability to speak with anyone, anytime and the power of the "Five Minute Friendship" which I thoroughly describe in my book. After seving in the Air Force for 4 years, then transitioning into Retail Management and Sales, I eventually made my way to Hotels for the simple fact that in this busin more...
