With degrees in Commerce, Counseling and Psychoanalysis, I decided to write a book based on my practice to help families. The book is used by pediatricians ,therapists and educators in their practices and in school settings.. It is a simple..a no nonsense guide that addresses the issue of why NO is a good word ,why we have difficulties saying No and how this leads to a loss of power for the parent. The book is online FREE. www.youcansayno.com download the book.... FREE .. I am presently updating book to reflect the issues of temperament .