Unbelievably, a PricewaterhouseCoopers study concluded that only 2.5 per cent of business successfully completely 100 per cent of their IT projects. This highlights that many businesses are lacking when it comes to project management. To make sure you are not one of them, we have put together some tips on the best practices in healthcare IT project management specifically.
Make sure you are prepared for the unexpected – You are going to have to be very lucky for a project to run 100 per cent smoothly. This is why it is imperative to have contingency plans in place to address any challenges that are likely. After all, it does not matter how diligently you have prepared or planned; there can always be interoperability issues, technology advances, and infrastructure changes that have an impact.
Invest in project management training – Project management courses are advised for all project leaders. New project managers can pick up the basic skills they need with the APM Project Fundamentals course, whereas experienced project managers can take their knowledge to the next level with a PMP course.
Make sure you have the right IT people in place – For IT personnel in complex healthcare organisations, technical experience and skills are usually a baseline minimum. IT employees must also have relationship skills, and be competent in communications, time management, and planning. If this does not sound like your workplace and you are understaffed, you should think about employing IT consultants or outsourcing the necessary experience.
Develop an open and standard planning process – This is vital if you are to achieve your project goals on time. You should always begin the procedure with a clear and effective definition of the requirements and objectives of the project. Make sure you identify available resources, delineate required roles and any associated responsibilities, and define the scope of the project. You also need to establish baseline standards, including the identification of timing for success stages. Be sure to measure the success of the project throughout so that you are on track to succeed.
Ensure proper IT governance - If you have superior IT governance at your healthcare business, you can expect to make around 25 per cent more profits than firms that have poor IT governance yet the same strategic objectives. This highlights why sound IT governance is key to the success of your projects.
Connect administrative and IT relationships – On a final note, the best healthcare organisations today have to have an understanding and alignment between their IT leadership and organisation’s executive. A lot of IT projects may seem small scale on the surface, but they tend to be multifaceted and complicated projects that are not merely technology issues.
All things considered, if you follow the advice that has been mentioned above, you should have no trouble improving project management at your healthcare organisation, and making sure that all IT projects are handled efficiently and completed to a high standard. And, never forget the importance of supplemental IT training for your clinically educated team members, for example, lab technicians, pharmacists, and physicians.
The biggest problem I found as far as IT projects were concerned, was the lack of knowledge and the unrealistic expectations of the administration when it came to developing software and hardware. Instead of relying on people within the organization with the expertise to help them create IT projects that are integrated and customized to the particular business (healthcare in this case), they often are persuaded by what the competition is doing, consultants selling software packages, and other outside influences that sabotage the project from the very beginning.
Ron