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Banking and the Insurance business are two major enterprises that operate on the basis of people's trust, it is an intangible aspect that cannot be measured by money.
A MATTER OF TRUST
By Cynthia Buahin-Baello
October 6, 2008
A father who works hard to earn enough for his family does it because he loves his wife and children and wants to give them the best,and will even assure his children of a bright future.
A husband who loves his wife and children will do everything in his power to save and set aside a sum of hard-earned money for something to insure that if anything happens to him, his wife and children will be "safely" provided for.
So most fathers and husbands, and parents for that matter, purchase educational plans and insurance from companies that assure them of future
returns for these in case something happens, or promise double amounts after certain years of payments. Such a purchase requires a matter of trust.
The client buys insurance because he trusts the company and its name is reliable. Most people buy insurance from "trusted" companies hoping that they are on stable grounds, and the future they are "insuring" will be just that: insured.
In a similar manner, we put our money
with banks we trust with our finances.
We trust that they will take care of the hard-earned funds we diligently deposit from our salaries monthly, funds we intend to get in times of need and for future use. We put money in banks hoping that it will "earn" interest, not the other way around.
When you put in P/$ 300,000.00 in a bank
you don't expect to get only P/$100,000.00 back, do you?
Some of these banks and companies are so financially big and secure we never doubted the trust we gave them.
But what happens when these establishments fail?
This morning I watched the apprehension on a father's face, when he, holding the piece of paper "assuring" his child's college
plan, could not be sure whether a few months from now the educational plan he paid for all these years with his blood, sweat, and tears- will be just a piece of paper. Another company previously went insolvent like this latest one, and the clients are still waiting to be paid back for their insurance contracts/educational plans.
That was two years ago.
These clients are the working class, they are not rich and these companies did business with them because they were TRUSTED. It is a cruel thing to break that trust, almost
a crime to do it to the working class, and no amount of billion dollars can bring it back.
Trust must be earned, it cannot be asked for.
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