performance and appearance. We judge people,

and are judged by others. Knowing this, we still

do not look at ourselves through the eyes of

others or note how our performance is seen by

others.

We are quick to judge and therefore, quick to be

judged. Sometimes we find ourselves in new

circumstances or situations that are

uncomfortable and we do not know how to act

so, we “open mouth and insert foot”. You have

all heard that saying, as well as others, such as

“Do unto others, as you would have done to

you.”

This book is not about lecturing – though I may

do that a little.

Sometimes we need to sit back and remember

“it’s just about good manners and common

courtesies”.

Every day we face situations in which we should

be showing, just by reflex and habit, common

courtesy. We are so conditioned today, that we

no longer even expect or anticipate being

treated with good manners.