Category: Education/Training Publisher: D. Lee Lott
ISBN-10: 1494949156
Type: Non-Fiction
Pages: 32
Copyright: 2012
ISBN-13: 9781494949150
Price: $4.99 (eBook)
It can be very frustrating as an independent restaurant manager to be constantly training your serving staff and, let's face it, you really don't have the time. You don't always have available to you specific training aids such as those that the big chain restaurants do. And when you do find something, it's just too costly. Well.....until now, that is.
The Server Training Manual was developed as a simple guide to help the small independent restaurant manager to easily train their serving staff. This book will teach the serving staff the proper way to take and deliver orders, how to work together as a team, as well as the best way to handle complaints. It will give your staff the basic training to help them offer your customers the excellent service that will have them coming back time and time again. And you know that good service is a very big part of your business.
Excerpt
Welcome!
You were selected to join our team because you displayed the qualities we look for in an employee that will help us to be successful.
You are an important part of our success!
Our main focus is on teamwork and giving every guest that enters our restaurant a good dining experience.
You are one of the team members that we are depending on to do that.
Crisis Management for First Responders is for first responders to be able to help victims of critical incidents as well as their own personnel who are affected by the trauma they witness or experience themselves.
