Amazon GoalMinds GoalMinds Category:  Business/Investing Publisher: GoalMinds, Inc. ISBN-10:  0974097039 Type: Non-Fiction Pages: 122 Copyright: Jan 5, 2012 ISBN-13: 9780974097039 Price: $15.95 (eBook) Have you ever agonized over what you would've, should've, or could've said? Has your tongue ever seemed disconnedted from your brain? Crisp, clear "how to" tips and techniques are presented "bullet style" for beginners and pros alike. Discover your strong points and areas that need attention. Learn what works and what's holding you back. These techniques work in the boardroom and as well as in the bedroom for improved results. Some of the tips and techniques you'll find: paint verbal pictures, get to the point quickly, prepare to listen, eliminate audible pauses, level objections, control fear, respect the other person's point of view, touch, nonverbal cues, read. Also available from international publishers in Spanish, Korean, Japanese, Turkish, and Arabic. Available throughout Southeast Asia in English from a publisher in Malaysia. Email info.jocondrill.com for these publishers' contact information. Also available as audiobook on CDs, ISBN 0-9661414-6-3. Excerpt Nothing you can do will make others feel more important than giving them your full attention. Recognize the impact of stress on communication. If you live or work in a high-stress environment, personal frustrations may block effective communication. Guard against being curt, impatient, or defensive. When people around you seem to lose control, be the "eye of the storm," and attempt to remain calm. Be real. Don't pretend to be something you are not. Dogs, babies, and adults can almost always sense a false front.

Freshen Up Your Communication Skills
What the author writes sounds obvious but we tend to forget, communicate badly, and often make a bad situation worse by the way we communicate. Those wishing to learn the basics of communication or just want to refresh their expertise in this field will find the book useful and helpful. --Dr. Elijah Chingosho, Nairobi, Kenya, Secretary General, African Airlines Association (AFRAA)

Great for ESL Students
A power-packed, easy-to-use guide for everyone, especially useful for persons using English as a second language. This book not only instructs in communication skills but also in attitudes and behavior. I am referring it to all my friends and associates. --Hsu Terry Wang, President, New World Bilingual Institute (Chinese)

Great for Sales
"A must for anyone in sales. I have trained salespeople for twenty years. This is one of the best guides for beginners and a great reminder for pros. It belongs on the 'important' shelf in your book case." --Tom Grady, Award-Winning Sales Manager