When it comes to computers, misery does not love company. Users become completely irrational and illogical when their system goes wrong. The only thing they know is they want it fixed.

Anyone can buy, turn on a computer and at some level, and use the system. Almost instinctively you start looking for a manual. We have been conditioned to “read manual or instructions before turning on”. However, with your computer you probably did not get a hard copy manual.

The seed of panic begins. You know something is not right but you cannot quite put your finger on the problem. Certain tasks are frustrating or you cannot find features. Using it seems cumbersome, it is getting slow and you keep getting these pop-up or error messages.

 What is a person to do?

For 20 years I listened and got the message. I traveled the country, actually a good part of the world, and we talked about computers and I worked on your systems. Consistently I heard you “did not want to read manuals” would “follow a list”, and “needed a basic understanding”.

But guess what? There was no one source for you. Even a computer geek, every now and then, has to tread water. I decided to share with you what I have shared with my clients at the Computer Learning Center, through the membership in the Computer Club, and with attendees at lectures.

This is actually four book in one - for the price of one.