Paraphrasing Shaw's Professor Henry Higgins' assertion that how one speaks affects ones social position, Michael James Stewart goes further by maintaining one must also possess, and utilise, a well-founded knowledge of etiquette and manners, if one wishes to be successful in life and business and accepted by ones perceived peers.

Rather than being 'out-dated', manners are more important than ever, as the job market becomes ever-more competitive, prospective employees will be scrutinised ever more closely to make certain the applicants meet the level of manners and etiquette expected of an employee.

Once obtained, manners and etiquette are freeing; one no longer feels embarrassed because of uncertainty regarding which knife or fork to use; whom to serve first; how to eat asparagus; the proper dress for each occasion; the correct way to introduce yourself; or, whether or not you should shake a lady's hand.  When one knows, one just does; and is accepted.

Whether you are already Suave, or struggling still as a Clod, this 'Make-Over' Handbook will take away the guesswork and provide you with the knowledge that will leave you confident in any circumstance.