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|  | | Going Above and Beyond
Reach the pinnacle of customer service by learning how to act and think like a concierge
p style="text-align: justify" class="MsoNormal">span style="font-family: Arial; font-size: 9pt">Delivering customer service like a Concierge will give you the “edge” you’re looking for in today’s competitive business worldspan style="color: black">. /span>/span>
p style="text-align: justify" class="MsoNormal">span style="font-family: Arial; color: black; font-size: 9pt">Concierge are known to provide over-the-top customer service. Whether you’re a business owner or an employee, you can offer that level of professionalism to your clientele. i>Going Abo | |  | | Rainbows and Banana Peels
Stuck in a field of banana peels? Get some tips on how to get through life changing situations including breast cancer
span style="color: rgb(17, 17, 17); font-family: 'PT Sans', Tahoma, Verdana, Arial; font-size: 16.0016002655029px; line-height: 25.602560043335px; text-align: justify;">Author Katharine Giovanni has always met life with positivity and laughter, and she needed every bit of that life-saving attitude the day the doctor told her, “You have cancer.” Cancer was a big banana peel field, but Giovanni was determined to make it through that field to the rainbows in her life. In her inimitable and straight-talking way, she shares how to survive cancer, or any banana peel field, with | |  | | The Concierge Manual, 6th Edition
This book has been used by more than 10 thousand people from all over the world looking to start a Concierge and/or Lifestyle Business. Katharine’s unique guidance has helped many successful start-ups through her ability to deliver time tested information for success in previous editions plus other books.
div>Looking to start a business?/div>
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div>Why not a concierge business?/div>
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div>In this definitive and popular guide, now in its fifth edition, industry expert Katharine Giovanni covers the basics of starting a new concierge, lifestyle management, errand service, or personal assistant company, from creating a business plan to handling the day-to-day logistics./div>
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div>This valuable resource—indispensable for small boutique services to large corporations—is packed will sales ideas, marketing tips, sage advice on to | |  | | The Little Bird on your Shoulder
Learn how to tap into your intuition to get the answers you've been searching for.
Ever walk into a room and it suddenly FEELS wrong? How about the person who had a feeling they should call their loved one, and later found out they died two hours after the call? Millions of people around the world hear their intuition in life-saving moments. What if you could tap into THAT?
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div>Everyone searches for answers. We have all reached that crossroad and wondered which road we should take. Which path leads to the most money? Health? Love?/div>
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div>What if the answer to all these questions were right in front of you?/div>
div | |  | | The Ultimate Path to Forgiveness: Unlocking Your Power
Everyone tells you that you have to forgive people, yet no one teaches you how. This book teaches you how.
Everyone says to just say "I forgive you."
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div>But sometimes that's just not enough./div>
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div>They also never teach you exactly HOW to forgive right?/div>
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div>This book teaches you how./div>
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div>It also tells you that you don't have to forgive the unforgivable! Crazy right? Seriously, you don't because there are other things that you CAN forgive./div>
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div>It helps you discover the profound art of forgiveness. It transcends words, healing not just relationships but |
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