He is the author of Figure It Out! Making Smart Decisions in a Dumbed-Down World. Bob’s work with decision making is the result of watching so many client companies struggle to manage a workforce increasingly dependent on endless menu-driven applications that produce efficiency but not effectiveness. Couple this with today’s constant distractions and the demands to more with less, and you have the recipe for shallow thinking even among the hardest workers. Bob has spent years working with businesses, governments, and educators on how to hire, train and manage the emerging workforce. He’s published ten books and written hundreds of articles. He’s appeared on CNN, CNBC and a host of other media outlets. He’s written for major newspapers across the US. He has served on the management faculty of the University of Phoenix for more than ten years and as a special advisor the American Productivity and Quality Center. He’s produced monthly columns for retailers, Realtors, HR professionals, and educators.