Gaylyn Williams is... The publisher of Success Books. The director of Relationship Resources, Inc., a non-profit corporation, dedicated to providing practical people-skills workshops and products to non-profit organizations. The president and CEO of Creative Housing Solutions, a group providing practical solutions to any housing situation. The internationally recognized author of sixteen books, numerous magazine articles as well as the Secrets of Successful Real Estate Investors Series. An international speaker and seminar trainer specializing in topics related to communication and people skills.   About Gaylyn's  Products and Workshops... These materials have been in use for over 30 years. Workshops have been conducted in dozens of countries, with versions of the books translated into 15 languages. Over 500 facilitators are trained to provide these workshops. This involves a minimum of twelve full days of training, plus individual study. Studies have shown the effectiveness of our books and workshops in individual’s lives, as well as businesses and non-profits.

First place 2010 Evvy award for my latest book,"Harness the Power of Exceptional Customer Service."