Harness the Power of Exceptional Customer Service won 1st Place 2010 Evvy Award in the Business/Finance category.
In today's depressed economy, business owners, employees and independent contractors need an edge over their competition. Harness the Power of Exceptional Customer Service empowers people to deliver phenomenal customer service and gain that edge—regardless of what business they’re in. Numerous powerful principles turbo-charge businesses for maximum earning potential.
With principles tested world-wide for over 20 years, this book includes real-life stories, self-assessments, checklists, realistic exercises, and opportunities to practice skills. Readers identify roadblocks sabotaging their success and discover dozens of profit-generating secrets to streamline their business to maximize profits quickly.
Learn to profit from the Natural Cycles of the stock market.
An illustrated introduction to the relationship between planetary orbits in the solar system and periodic cycles in the Dow Jones Industrial Average.
Practical application
Don’t Wait, Lead Now is a must-read for emerging leaders and anyone in leadership that wants to up their game— full of practical, real-world examples that highlight the traits and behaviors that create high-performing teams.
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