This book is for first responders who want to improve their communication at work, at home, and in public.
Note: The contents of this book are mostly included in the book for supervisors, Leadership Training for First Responders. Therefore,
Larry Zafran was born and raised in Queens, NY where he tutored and taught math in public and private schools. He has a Bachelors Degree in Computer Science from Queens College where he graduated with highest honors, and has earned most of the credits toward a Masters Degree in Secondary Math Education. He is a dedicated student of the piano, and the leader of a large and active group of board game players which focuses on abstract strategy games from Europe. He presently lives in Cary, NC where he works as an independent math tutor, writer, and webmaster.