A humorous, how-to guide about restaurants from a waitress perspective!
How to be a Better Restaurant Customer is a funny look at how people sabotage their own dining experiences when they go out to eat. Part One of this book takes you from the door to the door with dos and dont’s if you want to have a great time without traumatizing your server! Part Two dispels common myths and misconceptions people have about dining out, and lists specific pet peeves that waiters and waitresses share.
Marta Daniels has been a restaurant server for over ten years, and this book contains the humorous musings of a seasoned industry veteran. From the coney island to the ritziest of restaurants customers do the same things! Daniels started a website called How to be a Better Restaurant Customer ( http://www.howrc.com ) where servers and customers could share their experiences, and the book is the evolution of that website.
Do you dine out? Ever? Do you work at a restaurant, or any customer service job? If you answered yes to any of these questions, you will love this book!
Excerpt
This book is designed to show you, the RC (restaurant customer), how you sabotage your own dining experiences.
Before we go any further, we need to break down the main types of RCs. There are the Daily Diners. These individuals have a busy lifestyle that practically forces them to eat out three or more times a week. Some of them consume all of their meals at restaurants. These folks are not really looking for an “experience”. Restaurants are merely functional, a part of life. Then there are Frequent Diners. They eat out three or four times a month. Think couples with “date nights”, families who go out every week after Little Timmy’s soccer game, that sort of thing. Frequent Diners look forward to restaurant night, and they are hoping for a fun time. What is the last main type of diner? That would be the Special Event Diners. These folks go out three or four times a year, at the most. We’re talking Mother’s Day, Valentine’s Day, Dad’s birthday, that kind of thing. Special Event Diners are definitely looking for an experience, because they know they won’t be back out at a restaurant for another six months or more!
Now don’t get me wrong, this book is for anyone who will ever dine out again in their life- whether it will be on your lunch break tomorrow, or not until next Sweetest Day (provided you have a date). However, for those of you who want a particularly wonderful night out on the town, pay special attention. You have the power to sabotage your own dining experience! And that starts before you even arrive at the restaurant. It begins with your attitude, and that of your dining companion(s).
Professional Reviews
Technorati Review by Bob Etier
http://technorati.com/entertainment/article/how-to-be-a-better-restaurant/
Review on "So You Want to be a Waiter"
http://teleburst.wordpress.com/2010/11/19/review-of-how-to-be-a-better-restaurant-customer/
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