Jeremy Carter, the hotel's young desk clerk -- though warned by his superiors to ignore unsettling "happenings" -- watchfully and secretly records each incident as it occurs in a spare hotel registration ledger, a file he calls: Intangibles. When absentee owner Morgana Heirs Moss returns from Virginia, favoring her investment with a first inspection, having arrived without reservations, she engages Carter in an immediate an on-going conflict, finally demanding to see his Intangibles file. Therein, she discovers multiple witnesses' testimonies to bizarre incidents attributable to a ghostly figure who wanders the hotel's corridors. When family members begin turning up unexpectdly under differing and sometimes frightening circumstances, Morgana arranges a reunion. What happens next is best left untold, here.