Conflicts are part of human nature. It’s how we resolve them that creates problems. The usual ways range from ignoring the conflict all the way to getting guns, whether it’s individuals, organizations or businesses.
In The Grownups' ABCs of Conflict Resolution, Victoria Pynchon describes why conflicts arise, what types of people seem to be conflict magnets, and how to effectively deal with the people and the conflicts. With clear writing, personal stories and humor she offers valuable information and insight into dispute creation and resolution. This easily understandable book provides practical suggestions for people to use in their day-to-day lives. The cheerful ‘monster’ illustrations remind us that monsters and conflicts are created in our mind and both can be tamed.
Excerpt
Excerpt from Chapter 1, A is for Asshole, “Thus we learn that an asshole is not necessarily a person or even a behavior. No one can be an asshole alone in his room. He needs someone to be an asshole to. An asshole is a social relationship in crisis. An asshole is a dispute.”
This book is for all first responders (law enforcement, fire, or other emergency personnel) who are or want to be supervisors in their agencies. It goes through all facets of good leadership.
At last, a version of Simple Steps to Sentence Sense for younger students and those whose native language is not English. Students can learn to analyze sentences in 5 easy steps.
Suicide Awareness for First Responders helps you to better understand suicidal people, how to help them, what to do at a scene of suicide threats or completion. Suicide threats and completion among first responders is also covered.
