I re-edited and put up my series -The Seventh Circle- in 2022, then I lost access to my amazon account, the email it's attached to is deleted and my old phone number now belongs to someone else, all of which I could do nothing about at the time.
I've reached out to Amazon and KDP multiple times since to get this situation resolved and my accounts merged, but they are so frustratingly stupid about it that I don't know what to do anymore. I tried to do this the right way. Instead, they just assumed I'm two separate people with the same name who are both writers of the same kind of thing and kept telling me I can't log into the old account, so I can't merge them. If I could have logged into the old account, I WOULDN'T HAVE NEEDED THE NEW ONE!!!!!
They just don't think about or care about those things though if you aren't their A #1 bestseller or a major company, they don't do simple things for you, instead asking you to prove you own what you own. If I didn't own it, how come I have old typed up pages with the same characters on them from 20 years ago? How come my friends and family all will vouch that I'm a writer? How come I have the original word docs for all the books still and how come I have a partially written work in the same world using some of the same characters (it was the start of a prequel series.)
What on earth do I have to do to prove I'm me?