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Continuous Quality Improvement (CQI) 9/3/2013 7:35:33 AM
Continuous Quality Improvement (CQI) is a vital process in Business Re-engineering.
The organization should continually seek to improve the effectiveness and suitability of the quality management system through the use of quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions and management reviews. The basic principle in CQI is to seek to increase probability of desired project outcomes, assess and improve processes involved in project activities that processes are carried out by all staffs that people do unintentionally make mistakes and that undesirable project outcomes can be avoided if processes are improved. The outstanding features of CQI are that it is proactive; process-focused, follow functional lines, seeks continued improvement and requires responsibility of all employees.
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