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|  | | Diversity: Just What Is It And Why Does It Keep Changing?,
Diversity: Just What Is It And Why Does It Keep Changing? delivers key diversity insights through five characters that are as diverse as the knowledge they help to impart. This book widens readers’ understandings of diversity by breaking down misconstrued ideas surrounding differences. After reading this book, readers will be in a better place to appreciate and accept people for what they bring to this melting pot called earth.
Diversity: Just What Is It And Why Does It Keep Changing? is not riddled with statistics; on the other hand, it is written to enhance readers understandings of diversity in unspoken areas such as diversity in the church, diversity of social and economic differences, diversity in workforce differences such valuing age, racial and ethnic differences, hair differences, educational attainment, and how diversity has played a role in the understanding of environmental differences. This book can serve as a conduit to enhancing organizational development, and workforce development planning. Mentors and managers can utilize this book to broaden individual and team awareness of how thoughts can possible turn into actions, and thus, help or cripple a business.
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w:AlwaysShowPlaceholderText | |  | | Quality Customer Service Rekindling the Art of Service to Customers
Quality Customer Service Rekindling the Art of Service to Customers, written in a novel-like format is a groundbreaking, empowering,and easy to read book, designed to provide educational, exciting, and reflective narratives of customer service.
About the Book: Quality Customer Service Rekindling the Art of Service to Customers is a groundbreaking, empowering, and easy to read book providing exciting and reflective narratives of customer service. This book unwittingly unfolds through the lens of seven characters, Dollar, Stu, Meaty, Shopper, Peachie, Medic, and BATS, that represent seven business industries. Dollar represents banking. Stu represents education. Meaty represents the grocery business. Shopper represents retail. Peachie represents the restaurant business. Medic represents the medical industry. BATS, the leader, represe |
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Don't Wait, Lead Now
by Jim Lord
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 Don’t Wait, Lead Now is a must-read for emerging leaders and anyone in leadership that wants to up their game— full of practical, real-world examples that highlight the traits and behaviors that create high-performing teams. |
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