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Michael D. Schafer

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The Human Touch
by Michael D. Schafer → (All Poetry by Michael D. Schafer)
Saturday, July 15, 2017    Rated "G" by the Author.
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Technology giveth, and technology taketh away.

 THE HUMAN TOUCH

 

What ever happened,

To the human touch?

That personal connection.

That I miss so much.

 

When I make a call,

On my trusty phone,

An automated voice answers,

And all I do is moan.

 

Press 1, Press 2,

Press 3, Press 4.

Then listen carefully,

Because there’s more.

 

Overwhelmed with instructions,

I long for yesterday.

And why press 1 for English,

When I’ll just get a voice,

That I can’t understand anyway?

 

Michael D. Schafer

© October 4, 2013


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 Reviews of "The Human Touch"
Reviewed by David Clure
Reviewed on April 28, 2018
Great poem, and I agree wholeheartedly with the message you very skillfully communicate. I hope some of these companies read your poem and respond by bringing back the human touch!

Z.B.McClure

Reviewed by Deborah Shepard
Reviewed on July 18, 2017
it is new different world and future use to be more contact yes agree

Reviewed by Ed Matlack
Reviewed on July 16, 2017
Yeah, tell me about it, it all is so right on that I hated to read it because I hate having it all happen on the phone let alone having to read about here, LOL...-e- (you are one crazy guy, but that is how you are loved)

Reviewed by Ronald Hull
Reviewed on July 16, 2017
For those who don't remember. There was a time when we all had party lines where neighbors could listen in on our conversations like Facebook today. And long distance was either handled by operators or dialed at great expense. Customer service was nonexistent and it was buyer beware. My father wouldn't keep a car that had more than 50,000 miles on it.

But of course it is annoying to have to nearly cause a fight to get to a real person to solve a problem. And lately, I've found that those people, even if I can understand them, have just as much trouble solving the problem as I do. But we do have more options and that's refreshing.

Ron

Reviewed on July 16, 2017
I could not agree with you more!!!

Love ya!

Jane

Reviewed by Susanne Leist
Reviewed on July 15, 2017
I believe the old days were simpler and better. It's hard to yell at a machine, even though I managed to do it every day. Google said I was phishing. Amaøn says I know every other author who I post reviews for. And Facebook knows too much of my personal life, And no, I don't want to friend the creepy widowers, single men, or men in army uniform. I want the good old days.

Reviewed by John Herlihy
Reviewed on July 15, 2017
How very true. I had a small banking problem yesterday that required me to call the bank and yes, press one, press two, etc, until I am told there is a 45 minute wait, they would call me back, but I don't have a phone over here in this country and was borrowing a friend's to make the call. So, when you are not plugged in, like I am (not), then it can be a problem, looking for the "human touch." John

Reviewed by Jerry Bolton
Reviewed on July 15, 2017
Grrrrr . . . You're so right!


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