Image © Franco Zacharzewski for The Washington Post
Time Trap
Retirement gives us time to relax.
Or at least it's supposed to.
But change is relentlessly upon us.
We must keep up to continue.
New timesavers appear every day.
We ignore most, but some require play.
We jump in and use them anyway.
Only to find out they take our time away.
Telephone AI answerers are the worst.
They misunderstand a simple request.
They waste our time with trivial info.
Their menus run us around without rest.
When we finally get a real person on line,
we find that they politely cannot find,
any answer to our simple request,
forward our request to their very best.
Unfortunately, sent to the wrong pew,
waiting on line might take a day or two.
You wait and wait and wait some more,
listening to muzak without keeping score.
But the expert hired last week doesn't know,
so, they refer your question up the line,
which basically means waiting more.
you're lucky if solved in due time.
You look up from the phone, you missed,
what you planned to do that day.
So, retirement is not a place to relax,
unless you refuse technology to play.
Copyright 2022 © Ronald W. Hull
1/8/22
You can read and print this poem at my website here.
Yes talking over phone can be test of patience.
I usually do something else while I wait, hoping the other person can resolve the issue first time around.
Shervin
Rebecca
Thanks for posting it here on AuthorsDen.
Fee
Great poem, frustration and helplessness well-expressed! I hope your problem will be resolved soon.
Sandie
I AM ALSO HANDICAPPED AND GET SO FRUSTRATED.
RONALD, THIS IS A GREAT POEM, TRUTH LAID BARE!!